Case Study 1

A Home Appliance Company

Challenges

Non-uniform report format making decision taking process tedious

Failing to target the right customer

Unavailability of real-time customer data

Disintegrated data with no standard software for integration

Broken cashflow system

No SOP for data cleaning and information extraction

Solutions

Data analytics and visualization via tableau

Deployed improved cash-flow system

Data integration into one software

Customer relation management was enforced

Business Impact

Hundreds of man-hours saved

More efficient management with CRM

Uniform report format

TAT for customer issues was improved due to the availability of real-time data

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